Refund policy

Since all of our products are digital files, we DO NOT issue refunds once an order has been completed. After purchase, you immediately gain access to the files, which means we cannot restrict or revoke your access.

However, we understand that exceptional circumstances may occur. We may honor refund requests for the following reasons:

Non-delivery of the product

Due to technical issues, email filtering, or server errors, you may not receive a delivery email. In such cases, please contact us at racingshapes@gmail.com for assistance. Claims of non-delivery must be submitted within 7 days of purchase.

Download or file access issues

If you are unable to download or unzip the files, or encounter corrupted files, you must contact us within 7 days of purchase. If no contact is made within this period, we will consider the product successfully delivered and accessed.
Please note: our files are delivered in .ZIP format and intended for use with vector-based software such as Adobe Illustrator, CorelDRAW, or Inkscape. It is your responsibility to ensure you have compatible software.

Product not-as-described

If the purchased product does not match its description on our website, you must report this within 7 days of purchase, providing clear evidence. Claims based on personal expectations or misuse will not be accepted.
If a defect is confirmed, we may attempt to correct it within 7 days. If we cannot resolve the issue, a full refund or a replacement of similar value will be offered.

📩 Refund requests must be sent to racingshapes@gmail.com
 within 7 days of purchase, with detailed reasons for your claim.